Q&A

What are the benefits of using steam iron?

Steam irons produce hot steam mist to loosen the fabric fibers, just like a spray but without dampening the clothes. The soleplate then straightens the fibers and dries the clothes instantaneously. As a result, the clothes can be ironed faster and the end results are better.

What to look out for when buying a steam iron?

Some key points to look out for include the soleplate for glideability and steam diffusion, steam power (wattage and steam output), durability, ergonomy (all controls should be near the handle), ease of use, easily filling of water tank, stability of iron, cord storage and the iron weight.

Why do I need a good soleplate?

A good soleplate offers glideability, scratch resistance, steam dispersion and easy cleaning.

How do I steam iron?

First, sort the clothes according to the type of fabric. Then set the steam iron to 'no steam' mode. Fill the water tank with tap water, taking note of the max. marking. Adjust the temperature, starting with the most delicate material. Next, select the steam level, and turn on the power. Wait for the pilot light to go off, then start ironing.

How is scale formed?

Scale from water is changed into mineral deposits under the action of heat. The scale can block the steam vents on the soleplate affecting the steam output.

How to solve the scale build-up?

All Tefal steam irons provide double protection against limescale with steam valve and self-cleaning features. Selected models provide triple protection with an integrated permanent anti-scale system which is made from chemical components to prevent scale building up in the steam iron.

What exactly does Autoclean Catalys mean?

Autoclean Catalys is the Trademark of this new soleplate patented by Tefal. This Autoclean Catalys soleplate is the result of research partnering between Groupe Seb (France) and researchers from the Institut de Recherche sur la Catalyse et l'Environnement de Lyon (the research unit at Claude Bernard Lyon 1 University). Group Seb has exclusive use of the patent which protects the formula as well as the application process.

Is the glideability of Autoclean soleplate better than other brands?

Yes, Autoclean soleplate is better than other brands. As an advantage the Autoclean soleplate's glideability does not diminish over time. This autoclean feature ensures that the soleplate stays clean and you enjoy easy, long lasting smooth ironing.

If I do encounter an ironing accident, how do I clean this soleplate?

Ironing accidents occur when the wrong ironing program is selected (i.e. the correct temperature to iron the fabric is not being selected). To clean manually, use a soft damp cloth or sponge with mild dish-washing liquid on the warm soleplate. Scouring and abrasive pad can damage the soleplate coating.

Is the refilling difficult to handle on Ultimate AutoClean?

It's absolutely fast and easy -- takes only 6 seconds to refill this 350cc (ml) water tank as compared to 15 seconds to refill the classic water tank of the same size.

Why is this Ultimate AutoClean heel design as such?

This open heel design improves the stability of the iron. This steam iron is 30% more stable than most other steam irons.

How to use the Autosteam control feature on this Ultimate AutoClean model?

There are 8 ironing programs. Set the Autosteam control thermostat to match the fabric you are going to iron. For additional flexibility, you can select an intermediate position between 2 ironing programs. The temperature and steam amount is automatically and accurately determined for best ironing results.

Where can I buy this product?

Mega Discount Store
Takashimaya Singapore
Gain City Best-Electric
Tangs
Mustafa Centre
OG
Best Denki
Courts
Pertama Merchandising
Carrefour